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Thank U Box

Listening to your customers is the first step to success.

Thank U Box is a mobile application that allows customers to share their good (or not-so-good) experiences directly with businesses. It also gives business owners the opportunity to enhance customer perception and improve how customers experience their products and services.

How does it work?
Main Features:
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Continuous Evaluations

Securely collect real‑time user feedback.

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Mailbox AI Analysis

Identify the overall sentiment perceived in user messages about the business’s service or products.

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In‑place Feedback

Place a QR code at points of service to capture feedback without requiring an app.

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Constant Visibility!

Access to dashboard with key metrics, tracking of inbox messages, QR code downloads, sending short surveys, among others.

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Customer Satisfaction Score

A visible indicator showing users’ satisfaction level with a product, service, or overall experience.

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One-on-One Communication

Businesses and users can engage in direct conversations to improve future experiences.

Optimize follow-up and effective attention to issues that could become opportunities to enhance customer perception.

Direct Connection

Strengthen your connection with customers in a simple, effective way:

  • REAL-TIME FEEDBACK: Receive genuine opinions from customers immediately after their experience, allowing quick action and continuous improvement.

  • SMOOTH, CUSTOM SURVEYS: Create easy-to-complete, business-tailored surveys and share them via links, QR codes, or email—ideal for businesses or digital services.

  • BUILD RELATIONSHIPS BASED ON TRUST: Show customers that their opinion matters. Through ThankUBox, your brand projects openness, commitment, and constant listening.

Get started today
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HR

How do your customers really feel when being heard?

  • THEY FEEL VALUED: When a business listens to a complaint and addresses it promptly, customers feel their voice matters and contributes to improvement.

  • THEY TRUST THE PROCESS MORE: Knowing feedback goes directly to decision-makers—and doesn’t get stuck at the storefront—strengthens trust in the customer-business relationship.

  • BUILD STRONGER ENGAGEMENT: When customers see tangible outcomes from their feedback, their loyalty to the business grows.

Start today
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Immediate Analysis

Turn every opinion into an enhancement opportunity

  • SPOT ISSUES BEFORE THEY ESCALATE: Real-time analysis helps you anticipate critical situations or shifts in customer experience.

  • MAKE DATA-DRIVEN DECISIONS, NOT GUESSWORK: With automatic metrics, ThankUBox turns feedback into actionable insights.

  • CONTINUOUS MONITORING WITH NO MIDDLEMEN: Receive feedback directly into your virtual inbox. Sometimes complaints or problems don’t reach the right ears for proper, timely resolution.

Ready?
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Pricing

How we work?

ThankUBox is a global app that users can use for free. For business owners or representatives interested in accessing our platform and services, we offer a single plan:

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PREMIUM Plan:
$99.99 / al mes

Cost per business or establishment in annual billing + VAT

  • Access for 1 to 5 agents to the dashboard and metrics

  • Reading, responding to, and following up on customer messages

  • Custom QR code design to place in business

  • Sending promotional content to followers' inboxes

  • Optional integration of survey system, online reservations and/or loyalty program

  • 30% discount on digital marketing optimization and customer relationship management services (optional)

Hire plan

Need more info? Schedule a demo and trial period.