REAL-TIME FEEDBACK: Receive genuine opinions from customers immediately after their experience, allowing quick action and continuous improvement.
Thank U Box is a mobile application that allows customers to share their good (or not-so-good) experiences directly with businesses. It also gives business owners the opportunity to enhance customer perception and improve how customers experience their products and services.
Securely collect real‑time user feedback.
Identify the overall sentiment perceived in user messages about the business’s service or products.
Place a QR code at points of service to capture feedback without requiring an app.
Business owners can access a dashboard with key metrics, respond to messages in their inbox, and send promotional material to followers.
A visible indicator showing users’ satisfaction level with a product, service, or overall experience.
Businesses and users can engage in direct conversations to improve future experiences.
REAL-TIME FEEDBACK: Receive genuine opinions from customers immediately after their experience, allowing quick action and continuous improvement.
SMOOTH, CUSTOM SURVEYS: Create easy-to-complete, business-tailored surveys and share them via links, QR codes, or email—ideal for businesses or digital services.
BUILD RELATIONSHIPS BASED ON TRUST: Show customers that their opinion matters. Through ThankUBox, your brand projects openness, commitment, and constant listening.
THEY FEEL VALUED: When a business listens to a complaint and addresses it promptly, customers feel their voice matters and contributes to improvement.
THEY TRUST THE PROCESS MORE: Knowing feedback goes directly to decision-makers—and doesn’t get stuck at the storefront—strengthens trust in the customer-business relationship.
BUILD STRONGER ENGAGEMENT: When customers see tangible outcomes from their feedback, their loyalty to the business grows.
SPOT ISSUES BEFORE THEY ESCALATE: Real-time analysis helps you anticipate critical situations or shifts in customer experience.
MAKE DATA-DRIVEN DECISIONS, NOT GUESSWORK: With automatic metrics, ThankUBox turns feedback into actionable insights.
CONTINUOUS MONITORING WITH NO MIDDLEMEN: Receive feedback directly into your virtual inbox. Sometimes complaints or problems don’t reach the right ears for proper, timely resolution.
ThankUBox is a global app that users can use for free. For business owners or representatives interested in accessing our platform and services, we offer a single plan:
Cost per business or establishment in annual billing + VAT
Access for 1 to 5 agents to the dashboard and metrics
Reading, responding to, and following up on customer messages
Custom QR code design to place in business
Sending promotional content to followers' inboxes
Optional integration of survey system, online reservations and/or loyalty program
30% discount on digital marketing optimization and customer relationship management services (optional)
Need more info? Schedule a demo and trial period.